Alerts: sounds, notifications, push, Telegram and cooldowns — Knowledge base

Alert kinds

Kind	Raised by	Sound
signal long / signal short	A new signal on one of your coins	long or short signal tone
crash watch	Crash risk at watch level; a macro event coming up	none
crash warning	Crash risk at warning level; a tracked position halfway to liquidation; stop reached; the market turning against a position you hold	warning tone
crash critical	Crash risk at critical level or a live cascade; a tracked position close to liquidation	siren, repeating until acknowledged
trade	A trading account opened, filled or closed a trade; a trade proposal waiting for you; a take-profit reached or suggested on a tracked position	trade tone
system	A trade failed, a budget too small, an automatic close, risk eased	none

Every alert is stored, so after a reload the drawer shows what you missed.

Channels

In-app popup. One at a time; others queue (n more queued). Buttons include Later (hide without acknowledging), Open pair, Open positions page and Acknowledge. Crash critical is a full-screen red alert with Close longs on …, Close all and Acknowledge.
Widget border flashing until you click the widget.
Sounds, played by the browser. Browsers block audio until you have clicked the page once.
Browser notifications while the tab is in the background: allow them in the top bar and switch on Settings > Alerts > Browser notifications.
Push to your phone or browser, even with the app closed: Settings > Alerts > Enable phone / browser push + send a test. See Phone app and push alerts.
Telegram, described below.

Sound settings

Settings > Alerts: Sounds enabled and Volume apply to your account. Sound management switches each sound on or off on this device only, with a play button to preview it. The speaker icon in the top bar is a quick mute.

The siren stops when every critical alert has been acknowledged, from the full-screen alert, from the drawer (Ack) or with Ack all.

The alert drawer

The bell in the top bar shows the number of unacknowledged alerts and opens the drawer. Each row shows the kind, title, time and text, with Ack while unacknowledged. Click a row to open the full alert: the reasons, the confirmation prices of a crash warning, similar past crashes, the signal's plan or your position. Ack all acknowledges everything and stops the siren.

Warning, critical and signal alerts can be sent to a Telegram chat, on every plan:

In Telegram, create a bot with @BotFather and copy its token.
Start a chat with your bot (or add it to a group) and find the chat id, for example with @userinfobot.
Enter telegram bot token and telegram chat id under Settings > Alerts and click Save settings.

The token and chat id are yours alone. Alerts for a coin go to every user who watches it and has Telegram set up; market-wide crash alerts go to everyone with Telegram.

Cooldowns and duplicates

signal cooldown (min) (Settings > Alerts): no second signal alert on the same coin, timeframe and type within this time.
Crash alerts repeat at the same level only when something material changed; critical repeats while it lasts; "eased" notices are rate-limited.
Position alerts fire once per position and condition and re-arm when the condition clears or you edit the position.

Tip: if a coin alerts too often, raise the confidence bar on your account rather than muting sounds; a muted signal still flashes and queues popups.